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How it works

How selling surplus stock works.

Four steps from the list on your desk to the lorry pulling off your yard, with the detail under each one: what to send, how the offer is priced, who arranges collection, and how the money works. Send a stock list and we aim to come back in writing within 24 hours.

  • Written offer within 24 hours
  • Single pallet to full lorry
  • UK · Ireland · Europe
The short version

Four steps,
start to finish.

The whole process on one screen. Each step is expanded underneath, with what we need from you, what happens on our side, and how long it takes.

  1. 01

    Send your stock list

    Email, spreadsheet or WhatsApp. Include product, quantity and date codes.

    Minutes
  2. 02

    Receive a written offer

    We price the inventory against real buyer demand, in writing, with no obligation.

    Within 24 hours
  3. 03

    We arrange collection

    From a single pallet to a full lorry across the UK, Ireland and Europe.

    Same week where possible
  4. 04

    You are paid

    Payment terms are confirmed clearly before the stock moves.

    On collection

From list to lorry, without the usual delay.

In detail

What happens at each step.

The same four steps with the part that usually gets left out: who does what, what lands in your inbox, and where the stock goes after it leaves you.

  1. 01

    Minutes

    Send the list in whatever shape it is in.

    Everything starts with a list, and there is no format to follow and no portal to log into.

    Email it, attach a spreadsheet, or send it on WhatsApp. The stock-list form takes a file upload if you already have a manifest sitting on a shared drive. A photograph of the pallet label is often quicker than typing anything out, and it is just as useful to us.

    Product, quantity and date codes are the three things that let us price a load. If half of that is missing, send it anyway and we will come back with the gaps rather than leave the list sitting. And if a date code is nearly up or the building has to be empty by a fixed date, put that in the first line: urgent clearances are priced the same day.

    What we need
    Product, quantity by case or pallet, date codes, and where the stock is sitting
    How to send it
    Email, spreadsheet, WhatsApp, or the stock-list form with a file attached

    Not sure your stock qualifies? What we buy sets out the nine categories on the desk and the condition stock can be in, from short-dated to best-before-passed. See what we buy

  2. 02

    Within 24 hours

    Get an offer in writing, with nothing attached to it.

    We aim to have an offer back with you within 24 hours of the list landing.

    Pricing is done against live buyer demand rather than a book formula. Category specialists check what discounters, wholesalers and exporters are paying for comparable lines that week, net of the cost of moving the stock, and that is the number you get.

    It comes in writing rather than over the phone, so there is something to forward to whoever signs it off. There is no obligation on you at any point: if the number does not work, say so and that is the end of it. And if part of a load is something we cannot move, we will tell you which part and why, quickly, rather than leave you waiting on an answer.

    What you get
    A written, no-obligation offer for the lines we can move
    Turnaround
    We aim for 24 hours; urgent clearances are priced the same day
  3. 03

    Same week where possible

    Collection, paperwork and haulage are ours to sort.

    Once the offer is accepted, getting the stock off your yard is our job rather than another project for your team.

    We work with a UK collection network and international hauliers, from a single pallet up to a full lorry, across the UK, Ireland and mainland Europe. Our logistics partners manage the pickup, the paperwork and customs where a load crosses a border. You load it, and we handle the rest. Most collections happen within a week of an accepted offer, and urgent clearances can move in 48 hours.

    From there the stock is redistributed through vetted partners in retail, wholesale, discount and export. That redistribution is channel-controlled, which means value retailers, exporters and discount outlets that do not collide with your own full-price listings, with NDAs and unbranded resale available where a brand needs protecting. Nothing goes to landfill, and every load's tonnage is logged, so the figures are there if you report on CSR or ESG.

    What we handle
    Haulage booking, collection paperwork, and customs on European loads
    Quantities
    Single pallet to full lorry, across the UK, Ireland and Europe

    Want the detail on the desk itself? What we do covers who we trade with on both sides, the markets we cover and the standards every load moves on. See what we do

  4. 04

    On collection

    Payment terms are agreed before the stock moves.

    Nothing about the money should be a surprise at the end, so the terms are settled while the offer is still on the table.

    Bank transfer on collection is the standing arrangement. If your finance team needs to work to different terms, say so early and we will work to them. Either way it is confirmed in writing before a lorry is booked, not discovered afterwards.

    We are buying the stock outright rather than selling it on your behalf, so there are no listing fees and no waiting on bids to come in. What that also takes off the ledger is the disposal cost the stock would otherwise have carried, and the warehouse space it was quietly occupying every week it sat there.

    Method
    Bank transfer, on collection
    Terms
    Confirmed in writing before the stock moves; other terms on request

What makes
an offer quick.

The list is the only thing we need from you, and how complete it is decides how fast the answer comes back. Six things get us to a number without a round of questions in between.

None of it has to be tidy. A rough manifest with the important columns filled in beats a perfect spreadsheet that arrives next week, and a partial list is still worth sending today.

  • What the product is: brand, description and pack size
  • How much there is, by case, pallet or load
  • Best-before or use-by dates, and batch codes where you have them
  • Where the stock is sitting, and how it is being stored
  • Any price you already have in mind
  • A photo of the pallet label, if that is quicker than typing

Send it in whatever form it already exists in. If something on this list is missing, we will ask for the one thing we need rather than send the list back.

Questions

The bits people
ask about first.

Timing, pricing, collection and payment. The same answers the desk gives on the phone, in writing so you can check them before you send anything.

How long does the whole process take?

We aim to have a written offer with you within 24 hours of the stock list landing, and most collections happen within a week of an accepted offer. Urgent clearances, where a date code is nearly up or a building has to be empty, are priced the same day and can move in 48 hours.

What information do you need to make an offer?

Product description, quantity by case or pallet, best-before or date codes, and where the stock is sitting. A spreadsheet, a photo of the pallet label or a plain email all work, and the stock-list form takes a file upload if you already have a manifest.

Is the offer binding?

No. Every offer is written and no-obligation, so you can take it to whoever signs it off without committing to anything. If the number does not work, tell us and that is the end of it.

How do you price surplus stock?

Against live buyer demand, not a book formula. Category specialists check what discounters, wholesalers and exporters are paying for comparable lines this week, net of collection cost, and put the offer in writing.

Do you buy single pallets?

Yes. Single pallet up to a full lorry, and mixed pallets are fine. If a quantity is too small for us to move, we will say so quickly rather than leave you waiting.

Who arranges collection and the paperwork?

We do. We work with a UK collection network and international hauliers across the UK, Ireland and mainland Europe, and our logistics partners manage the pickup, the paperwork and customs where a load crosses a border. Your side of it is loading the lorry.

How and when do you pay?

Bank transfer on collection. Terms are confirmed clearly before the stock moves, and if your finance team needs to work to different ones, say so early and we will work to them.

What happens if you cannot buy my stock?

You get a straight answer quickly rather than silence. We will not trade food past its use-by date, product with broken seals or an unsafe storage history, or anything without traceability behind it. Where we cannot move something compliantly we say so, and point you at the right route instead.

Ready when you are

Four steps.
One stock list.

Selling surplus food, drink and FMCG step by step: send a stock list, get an offer in writing we aim to return in 24 hours, then we arrange collection.